Continuous Improvement + Operations Management

“A relentless barrage of “why’s” is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo.  Use it often.”

 Shigeo Shingo

Accomplishments

  • Lean / 6Sigma Greenbelt specializing in administrative department optimization
  • Project lead and operations SME for new ERP implementation (3 separate organizations)
  • Streamlined project management functions to reduce time to produce deliverables by 66%
  • Overhauled Account Management department by providing tools to more efficiently complete tasks including:
    • Designed and programed interactive SQL dashboards to allow uploads directly into the ERP
    • Implemented underutilized ERP module that allowed information to be readily accessible across the organization
    • Created and led bi-weekly classes for Microsoft suite to create a forum to address challenges as they arise and solve the pain points in real time
    • Transitioned department from reporting to sales to reporting to operations
  • Managed a team of up to 6 employees
  • Created internship program and mentored 12 college students over the life of the program (all of whom are doing exceptionally well in their post grad endeavours)
  • Mentored employees to reach their full potential within supply chain
  • S&OP responsibilities

Industries

2007 – 2020 Print Industry

2021 Hospitality

2021 – 2022 Visual Merchandising